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Privacy Policy

Privacy Policy

Last updated: 04-03-2026

This Privacy Policy explains how repairbase.eu collects, uses, and protects your personal data when you use our website or purchase products.

The website is operated by:

MB Lumera
Company number: 307555210
Address: Linkmenų g. 58-46, LT-08217 Vilnius, Lithuania
Email: info@repairbase.eu

MB Lumera is the data controller responsible for your personal data.


1. Personal Data We Collect

When you use our website or place an order, we may collect the following types of personal data:

Information you provide directly

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed via secure payment providers)

  • Order details

Automatically collected information

When you browse our website, we may collect:

  • IP address

  • Browser type and device information

  • Pages visited

  • Date and time of visits

  • Cookies and tracking data


2. How We Use Your Personal Data

We process personal data for the following purposes:

Order Processing

To:

  • process and deliver your orders

  • provide invoices and confirmations

  • manage returns and refunds

Legal basis: performance of a contract

Customer Support

To:

  • respond to inquiries

  • provide assistance related to orders

Legal basis: legitimate interest

Website Improvement

To:

  • analyze website usage

  • improve functionality and user experience

Legal basis: legitimate interest

Legal Obligations

To comply with:

  • tax laws

  • accounting regulations

  • consumer protection regulations

Legal basis: legal obligation

Marketing (if applicable)

If you subscribe to newsletters or marketing communications, we may use your email address to send promotional messages.

Legal basis: consent

You may withdraw consent at any time.


3. Sharing Your Data

We may share personal data with trusted third parties only when necessary, including:

Payment Providers

To process payments securely.

Shipping and Delivery Providers

To deliver your orders.

IT and Website Service Providers

For hosting, analytics, and technical services.

Legal Authorities

When required by law or regulatory obligations.

We do not sell your personal data to third parties.


4. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy.

Typical retention periods:

  • Order and invoice data: up to 10 years (to comply with accounting laws)

  • Customer communications: as long as necessary to resolve requests

  • Marketing data: until you withdraw consent


5. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict processing of your data

  • Object to data processing

  • Request data portability

  • Withdraw consent for marketing at any time

To exercise these rights, contact us at:

info@repairbase.eu


6. Cookies

Our website uses cookies to improve user experience and analyze website traffic.

Cookies may include:

  • essential cookies required for website functionality

  • analytics cookies

  • preference cookies

You can control or disable cookies through your browser settings.

More details may be provided in our Cookie Policy.


7. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

  • unauthorized access

  • loss

  • misuse

  • alteration.

However, no method of transmission over the internet is completely secure.


8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

We encourage users to review the privacy policies of any external sites they visit.


9. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place in accordance with GDPR requirements.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be published on this page with a revised “Last updated” date.


11. Contact Information

If you have questions about this Privacy Policy or how we handle your data, please contact:

MB Lumera
Linkmenų g. 58-46
LT-08217 Vilnius
Lithuania

Email: info@repairbase.eu

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