[vc_row equal_height=”yes” css=”.vc_custom_1668690104119{margin-top: -20px !important;margin-right: -10px !important;margin-bottom: 60px !important;margin-left: -10px !important;}” woodmart_css_id=”637630ad22ac2″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzc2MzBhZDIyYWMyIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnsibWFyZ2luLWJvdHRvbSI6IjQwIn0sIm1vYmlsZSI6e319fQ==” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″][vc_column woodmart_css_id=”637627aed43d5″ parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzc2MjdhZWQ0M2Q1Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_reset_margin=”no” tablet_reset_margin=”no” wd_z_index=”no” css=”.vc_custom_1668687800861{margin-right: 10px !important;margin-left: 10px !important;padding-top: 0px !important;}” offset=”vc_col-lg-9 vc_col-md-9″][vc_row_inner content_placement=”middle” css=”.vc_custom_1669294819789{margin-bottom: 20px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #1c61e7 !important;border-radius: 10px !important;}” woodmart_css_id=”637f6ad801b85″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MzdmNmFkODAxYjg1Iiwic2hvcnRjb2RlIjoidmNfcm93X2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnsicGFkZGluZy1yaWdodCI6IjE1IiwicGFkZGluZy1sZWZ0IjoiMTUifSwibW9iaWxlIjp7fX19″ mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″][vc_column_inner width=”7/12″ woodmart_css_id=”6376277fd21e6″ parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzc2Mjc3ZmQyMWU2Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_z_index=”no” css=”.vc_custom_1668687747152{padding-top: 0px !important;}”][woodmart_title align=”left” title_width=”custom” color=”white” size=”medium” woodmart_css_id=”64faa431e45c5″ title=”Return & Exchange” title_font_size=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zaXplIiwiY3NzX2FyZ3MiOnsiZm9udC1zaXplIjpbIiAud29vZG1hcnQtdGl0bGUtY29udGFpbmVyIl19LCJzZWxlY3Rvcl9pZCI6IjY0ZmFhNDMxZTQ1YzUiLCJkYXRhIjp7ImRlc2t0b3AiOiIzNHB4IiwidGFibGV0IjoiMjRweCIsIm1vYmlsZSI6IjIwcHgifX0=” after_title=”All defective merchandise, unless otherwise indicated, may be returned for a replacement within 30 days from the original purchase date.
This warranty does not cover physically damaged merchandise, such as cracked glass, rip or torn in the flex cable etc.
At Repairbase we thoroughly check and verify every item before we ship it out to you. We try out best to pack in the goods as safely as possible, but damage by postal service is always possible.
To resolve this, we contact our postal service provider (DHL or GLS) and co-operate further with them.” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NGZhYTQzMWU0NWM1Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGl0bGUiLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6eyJtYXJnaW4tYm90dG9tIjoiMjBweCJ9fX0=” css=”.vc_custom_1694147639666{margin-bottom: 10px !important;}” title_desktop_width=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfc2xpZGVyIiwiY3NzX2FyZ3MiOnsiLS13ZC1tYXgtd2lkdGgiOlsiIl19LCJjc3NfcGFyYW1zIjp7ImRldmljZSI6ImRlc2t0b3AifSwic2VsZWN0b3JfaWQiOiI2NGZhYTQzMWU0NWM1IiwiZGF0YSI6eyJkZXNrdG9wIjo0ODV9fQ==” after_font_size=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zaXplIiwiY3NzX2FyZ3MiOnsiZm9udC1zaXplIjpbIiAudGl0bGUtYWZ0ZXJfdGl0bGUiXX0sInNlbGVjdG9yX2lkIjoiNjRmYWE0MzFlNDVjNSIsImRhdGEiOnsiZGVza3RvcCI6IjE1cHgifX0=”][/vc_column_inner][vc_column_inner width=”5/12″ woodmart_css_id=”63762784807aa” parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzc2Mjc4NDgwN2FhIiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_z_index=”no” css=”.vc_custom_1668687751294{padding-top: 0px !important;}”][woodmart_image img_align=”center” rounding_size=”” woodmart_css_id=”63a06df1456bc” img_id=”314″ img_size=”full” display_inline=”no” parallax_scroll=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2M2EwNmRmMTQ1NmJjIiwic2hvcnRjb2RlIjoid29vZG1hcnRfaW1hZ2UiLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==” woodmart_box_shadow=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” css=”.vc_custom_1671458304471{margin-bottom: 10px !important;}”][/vc_column_inner][/vc_row_inner][vc_row_inner disable_element=”yes” css=”.vc_custom_1694147607682{margin-bottom: 20px !important;padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 20px !important;padding-left: 5px !important;background-color: #ffffff !important;border-radius: 10px !important;}” woodmart_css_id=”64faa41283bc0″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NGZhYTQxMjgzYmMwIiwic2hvcnRjb2RlIjoidmNfcm93X2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″][vc_column_inner vertical_alignment=”eyJkZXZpY2VzIjp7ImRlc2t0b3AiOnsidmFsdWUiOiJjZW50ZXIifSwidGFibGV0Ijp7InZhbHVlIjoiIn0sIm1vYmlsZSI6eyJ2YWx1ZSI6IiJ9fX0=” horizontal_alignment=”eyJkZXZpY2VzIjp7ImRlc2t0b3AiOnsidmFsdWUiOiJjZW50ZXIifSwidGFibGV0Ijp7InZhbHVlIjoiIn0sIm1vYmlsZSI6eyJ2YWx1ZSI6IiJ9fX0=” css=”.vc_custom_1668689396390{padding-top: 0px !important;}” woodmart_css_id=”63762deee81ef” parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzc2MmRlZWU4MWVmIiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_z_index=”no”][woodmart_title align=”left” woodmart_css_id=”63750d09aadc7″ title=”Delivery Options Overview” title_font_size=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zaXplIiwiY3NzX2FyZ3MiOnsiZm9udC1zaXplIjpbIiAud29vZG1hcnQtdGl0bGUtY29udGFpbmVyIl19LCJzZWxlY3Rvcl9pZCI6IjYzNzUwZDA5YWFkYzciLCJkYXRhIjp7ImRlc2t0b3AiOiIyNHB4IiwidGFibGV0IjoiMjJweCIsIm1vYmlsZSI6IjIwcHgifX0=” css=”.vc_custom_1668615461693{margin-bottom: 10px !important;}” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzc1MGQwOWFhZGM3Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGl0bGUiLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==”][woodmart_text_block woodmart_css_id=”64faa124e5470″ woodmart_inline=”no” css=”.vc_custom_1694146875673{margin-bottom: 20px !important;}” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NGZhYTEyNGU1NDcwIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″ parallax_scroll=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”]Repairbase offers ideal shipping methods for any requirement. We work with various shipping companies because we truly understand that every shipping method varies in its quality and service per region around the world. That’s why we give you as a customer the ability to choose your own shipping method which fits your business the best. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.[/woodmart_text_block][html_block id=”320″][woodmart_image rounding_size=”eyJkZXZpY2VzIjp7ImRlc2t0b3AiOnsidmFsdWUiOiIwIn19fQ==” woodmart_css_id=”63a06e1d7e2d8″ img_id=”316″ img_size=”32×32″ display_inline=”yes” parallax_scroll=”no” css=”.vc_custom_1671458348270{margin-bottom: 20px !important;}” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2M2EwNmUxZDdlMmQ4Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfaW1hZ2UiLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==” woodmart_box_shadow=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”][woodmart_text_block text_font_family=”primary” text_font_size=”m” text_font_weight=”500″ text_color=”title” woodmart_css_id=”64faa1c0b81d6″ woodmart_inline=”yes” css=”.vc_custom_1694147046016{margin-bottom: 20px !important;}” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NGZhYTFjMGI4MWQ2Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″ parallax_scroll=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”]Small items[/woodmart_text_block][html_block id=”311″][woodmart_text_block text_align=”center” woodmart_css_id=”63da33da81669″ woodmart_inline=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2M2RhMzNkYTgxNjY5Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″ parallax_scroll=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”]What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.[/woodmart_text_block][woodmart_image rounding_size=”eyJkZXZpY2VzIjp7ImRlc2t0b3AiOnsidmFsdWUiOiIwIn19fQ==” woodmart_css_id=”63a06e3202601″ img_id=”315″ img_size=”32×32″ display_inline=”yes” parallax_scroll=”no” css=”.vc_custom_1671458359330{margin-bottom: 20px !important;}” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2M2EwNmUzMjAyNjAxIiwic2hvcnRjb2RlIjoid29vZG1hcnRfaW1hZ2UiLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==” woodmart_box_shadow=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”][woodmart_text_block text_font_family=”primary” text_font_size=”m” text_font_weight=”500″ text_color=”title” woodmart_css_id=”63762e6910abe” woodmart_inline=”yes” css=”.vc_custom_1668689516788{margin-bottom: 20px !important;}” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzc2MmU2OTEwYWJlIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″ parallax_scroll=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”]Large items[/woodmart_text_block][html_block id=”312″][woodmart_text_block text_align=”center” woodmart_css_id=”63da3d88d02bc” woodmart_inline=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2M2RhM2Q4OGQwMmJjIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″ parallax_scroll=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” css=”.vc_custom_1675246989327{margin-bottom: 0px !important;}”]The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.[/woodmart_text_block][/vc_column_inner][/vc_row_inner][vc_row_inner css=”.vc_custom_1668689778701{margin-bottom: 20px !important;padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 20px !important;padding-left: 5px !important;background-color: #ffffff !important;border-radius: 10px !important;}” woodmart_css_id=”63762f6e96fb3″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzc2MmY2ZTk2ZmIzIiwic2hvcnRjb2RlIjoidmNfcm93X2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″][vc_column_inner css=”.vc_custom_1668682368221{padding-top: 0px !important;}” woodmart_css_id=”6376127caab29″ parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzc2MTI3Y2FhYjI5Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_z_index=”no”][woodmart_title align=”left” woodmart_css_id=”64faa1fb1f269″ title=”Exchange or Return of Goods” title_font_size=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zaXplIiwiY3NzX2FyZ3MiOnsiZm9udC1zaXplIjpbIiAud29vZG1hcnQtdGl0bGUtY29udGFpbmVyIl19LCJzZWxlY3Rvcl9pZCI6IjY0ZmFhMWZiMWYyNjkiLCJkYXRhIjp7ImRlc2t0b3AiOiIyNHB4IiwidGFibGV0IjoiMjJweCIsIm1vYmlsZSI6IjIwcHgifX0=” css=”.vc_custom_1694147084452{margin-bottom: 10px !important;}” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NGZhYTFmYjFmMjY5Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGl0bGUiLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==”][woodmart_text_block woodmart_css_id=”64faa43b7fb9e” woodmart_inline=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NGZhYTQzYjdmYjllIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″ parallax_scroll=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”]IMPORTANT NOTICE FOR SENDING GOODS RETURN TO US: Don’t ship without any permission from us, we will provide you with a correct address to return the goods to. If you have shipped the goods yourself or to a wrong address, we CAN NOT process your RMA/returns.
Defective Parts (DOA, dead on arrival)
Please refuse the package from the courier if it looks like it’s damaged or has been opened. Directly contact us.
If you have accepted the package and the goods inside are physically damaged or non-functioning, please open a RMA ticket within 7 days after purchase date via our website.
If the product is physically damaged/broken, please provide the following information within a timely manner of 24 hours:
- Pictures of the front and back of the shipment box.
- Pictures of the front, back and side of the physically damaged products
If the product you have ordered is DOA, please provide the following information within a timely manner of 7 days:
- Explanation of the malfunction of the product (touch problem, LCD problem, pixel problem etc.)
- Picture or video demonstrating the malfunction of the product
Failure to provide the information as requested above within 7 days will cause the RMA to be denied.
Note: For products which are DOA, always leave them in the original packing and plastic material! We do not accept an item if it’s not within it’s original packing or is missing it’s original plastic covers.
This means you always have to test the product before you install it onto the device. We also do not accept DOA items which are returned in damaged packing or plastics.
To request a RMA, please follow this link: https://repairbase.eu/our-contacts/
Customer ordered wrong products
Technically, we hold no responsibility in returning items that were incorrectly ordered, but, that being said, that does not mean we do not want to help our customers in the event this happens. Customers will be responsible for all return shipping fees, and 30% (for refund requests) or 20% (for exchange requests) restocking fees will be charged after we have received and tested the product.
Note: Incorrect item orders that fail to open a RMA ticket within 7 days upon receipt will be denied.
Customer received incorrect products
If you have received an incorrect item, please take 3 clear photos of the incorrect item with the SKU showing, and open a RMA ticket (Return Merchandise Authorization) on our website. We will verify the error and fix it as quickly as possible.
RMA processing time (within 14 business days)
Depending on customer’s request (refund or exchange), the RMA handling process can be finished within 14 business days after the defective items received by Repairbase. If it has been over 14 business days, please send an email to info@repairbase.eu, it will be handled immediately and a response will be provided within 24 hours.
Following terms applies to all refunds and exchange
- All item(s) being returned must be in original condition with packaging, unused, and undamaged. Otherwise, the RMA will be denied.
- All item(s) that have been returned without first receiving RMA approval will be denied.
- All item(s) being returned without the “Repairbase”, “R”, “RPARTS” stamp will be denied.
- All item(s) being returned without a RMA (Return Merchandise Authorization) number on the outside of the package will be denied.
Policy Changes
These Returns & Exchanges policies are subject to change at any time and without any notice.[/woodmart_text_block][/vc_column_inner][/vc_row_inner][vc_row_inner disable_element=”yes” css=”.vc_custom_1694147529625{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 0px !important;padding-left: 5px !important;background-color: #ffffff !important;border-radius: 10px !important;}” woodmart_css_id=”64faa3c62ed31″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NGZhYTNjNjJlZDMxIiwic2hvcnRjb2RlIjoidmNfcm93X2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″][vc_column_inner css=”.vc_custom_1668682368221{padding-top: 0px !important;}” woodmart_css_id=”6376127caab29″ parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzc2MTI3Y2FhYjI5Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_z_index=”no”][woodmart_title align=”left” woodmart_css_id=”639740604823d” title=”FAQs” title_font_size=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zaXplIiwiY3NzX2FyZ3MiOnsiZm9udC1zaXplIjpbIiAud29vZG1hcnQtdGl0bGUtY29udGFpbmVyIl19LCJzZWxlY3Rvcl9pZCI6IjYzOTc0MDYwNDgyM2QiLCJkYXRhIjp7ImRlc2t0b3AiOiIyNHB4IiwidGFibGV0IjoiMjJweCIsIm1vYmlsZSI6IjIwcHgifX0=” css=”.vc_custom_1670856804994{margin-bottom: 0px !important;}” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzk3NDA2MDQ4MjNkIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGl0bGUiLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==”][woodmart_accordion title_font_size=”m” title_font_weight=”500″ opener_alignment=”right” woodmart_css_id=”63da33fd5aa08″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2M2RhMzNmZDVhYTA4Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfYWNjb3JkaW9uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” css=”.vc_custom_1675244551556{margin-bottom: 0px !important;}” hide_top_bottom_border=”yes”][woodmart_accordion_item title=”My order hasn’t arrived yet. Where is it?”]A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.
It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.[/woodmart_accordion_item][woodmart_accordion_item title=”Do you deliver on public holidays?”]If that’s what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.[/woodmart_accordion_item][woodmart_accordion_item title=”Do you deliver to my postcode?”]A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.
It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.[/woodmart_accordion_item][woodmart_accordion_item title=”Is next-day delivery available on all orders?”]If that’s what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.[/woodmart_accordion_item][woodmart_accordion_item title=”Do I need to be there to sign for delivery?”]A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required.
It’s content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn’t have helped, won’t help now. It’s like saying you’re a bad designer, use less bold text, don’t use italics in every other paragraph. True enough, but that’s not all that it takes to get things back on track.[/woodmart_accordion_item][/woodmart_accordion][/vc_column_inner][/vc_row_inner][/vc_column][vc_column woodmart_sticky_column_offset=”150″ woodmart_css_id=”637627c0a6d9f” parallax_scroll=”no” woodmart_sticky_column=”true” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzc2MjdjMGE2ZDlmIiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_reset_margin=”no” tablet_reset_margin=”no” wd_z_index=”no” css=”.vc_custom_1668687821484{margin-right: 10px !important;margin-left: 10px !important;padding-top: 0px !important;}” offset=”vc_col-lg-3 vc_col-md-3″][vc_row_inner css=”.vc_custom_1668682571340{padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 20px !important;padding-left: 5px !important;background-color: #ffffff !important;border-radius: 10px !important;}” woodmart_css_id=”63761349a0932″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzc2MTM0OWEwOTMyIiwic2hvcnRjb2RlIjoidmNfcm93X2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″][vc_column_inner css=”.vc_custom_1668682574250{padding-top: 0px !important;}” woodmart_css_id=”6376134c85019″ parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzc2MTM0Yzg1MDE5Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uX2lubmVyIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_z_index=”no”][woodmart_title align=”left” size=”small” woodmart_css_id=”637611e5b5702″ title=”Need a Help?” css=”.vc_custom_1668682227123{margin-bottom: 20px !important;}” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzc2MTFlNWI1NzAyIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGl0bGUiLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==”][woodmart_list color_scheme=”custom” typography_font_weight=”eyJkZXZpY2VzIjp7ImRlc2t0b3AiOnsidmFsdWUiOiI2MDAifX19″ woodmart_css_id=”64faa0052eb33″ list_items_gap=”eyJkZXZpY2VzIjp7ImRlc2t0b3AiOnsidW5pdCI6InB4IiwidmFsdWUiOiIxNSJ9LCJ0YWJsZXQiOnsidW5pdCI6InB4IiwidmFsdWUiOiIwIn0sIm1vYmlsZSI6eyJ1bml0IjoicHgiLCJ2YWx1ZSI6IjAifX19″ list=”%5B%7B%22link%22%3A%22url%3A%2523%22%2C%22list-content%22%3A%22%2B37067749803%5Cn%22%2C%22item_type%22%3A%22image%22%2C%22image_id%22%3A%22282%22%2C%22item_image_size%22%3A%2232×32%22%7D%2C%7B%22link%22%3A%22url%3A%2523%22%2C%22list-content%22%3A%22Email%3A%20info%40repairbase.eu%22%2C%22item_type%22%3A%22image%22%2C%22image_id%22%3A%22280%22%2C%22item_image_size%22%3A%2232×32%22%7D%5D” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NGZhYTAwNTJlYjMzIiwic2hvcnRjb2RlIjoid29vZG1hcnRfbGlzdCIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″ text_color=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfY29sb3JwaWNrZXIiLCJjc3NfYXJncyI6eyJjb2xvciI6WyIgbGkiXX0sInNlbGVjdG9yX2lkIjoiNjRmYWEwMDUyZWIzMyIsImRhdGEiOnsiZGVza3RvcCI6InJnYmEoMTYsMTYsMTYsMC45MikifX0=” typography_font_size=”eyJkZXZpY2VzIjp7ImRlc2t0b3AiOnsidW5pdCI6InB4IiwidmFsdWUiOiIxNSJ9LCJ0YWJsZXQiOnsidW5pdCI6InB4IiwidmFsdWUiOiIifSwibW9iaWxlIjp7InVuaXQiOiJweCIsInZhbHVlIjoiIn19fQ==”][woodmart_title align=”left” size=”small” woodmart_css_id=”6376252c71c4c” title=”Subscribe us” css=”.vc_custom_1668687158871{margin-bottom: 10px !important;}” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzc2MjUyYzcxYzRjIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGl0bGUiLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==”][social_buttons align=”left” style=”colored” woodmart_css_id=”6376256490374″ show_label=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzc2MjU2NDkwMzc0Iiwic2hvcnRjb2RlIjoic29jaWFsX2J1dHRvbnMiLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row disable_element=”yes” css=”.vc_custom_1694147536867{margin-right: 0px !important;margin-left: 0px !important;padding-top: 20px !important;padding-right: 5px !important;padding-bottom: 20px !important;padding-left: 5px !important;background-color: #ffffff !important;border-radius: 10px !important;}” woodmart_css_id=”64faa3ccc8afc” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NGZhYTNjY2M4YWZjIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″][vc_column css=”.vc_custom_1674224762009{padding-top: 0px !important;}” woodmart_css_id=”63caa4732cf0b” parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”yes” wd_collapsible_content_max_height=”eyJkZXZpY2VzIjp7ImRlc2t0b3AiOnsidW5pdCI6InB4IiwidmFsdWUiOiIyMDUifSwidGFibGV0Ijp7InVuaXQiOiJweCIsInZhbHVlIjoiMjAwIn0sIm1vYmlsZSI6eyJ1bml0IjoicHgiLCJ2YWx1ZSI6IiJ9fX0=” wd_collapsible_content_fade_out_color=”eyJkZXZpY2VzIjp7ImRlc2t0b3AiOnsidmFsdWUiOiIjZmZmIn19fQ==” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2M2NhYTQ3MzJjZjBiIiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_reset_margin=”no” tablet_reset_margin=”no” wd_z_index=”no”][woodmart_title align=”left” size=”medium” woodmart_css_id=”63876914b5d4f” title=”Online store of household appliances and electronics” css=”.vc_custom_1669818651516{margin-bottom: 20px !important;}” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2Mzg3NjkxNGI1ZDRmIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGl0bGUiLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==” title_font_size=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zaXplIiwiY3NzX2FyZ3MiOnsiZm9udC1zaXplIjpbIiAud29vZG1hcnQtdGl0bGUtY29udGFpbmVyIl19LCJzZWxlY3Rvcl9pZCI6IjYzODc2OTE0YjVkNGYiLCJkYXRhIjp7ImRlc2t0b3AiOiIyNnB4IiwidGFibGV0IjoiMjJweCIsIm1vYmlsZSI6IjE4cHgifX0=”][woodmart_text_block woodmart_css_id=”63da340aa8de4″ woodmart_inline=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2M2RhMzQwYWE4ZGU0Iiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″ parallax_scroll=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”]Then the question arises: where’s the content? Not there yet? That’s not so bad, there’s dummy copy to the rescue. But worse, what if the fish doesn’t fit in the can, the foot’s to big for the boot? Or to small? To short sentences, to many headings, images too large for the proposed design, or too small, or they fit in but it looks iffy for reasons.
A client that’s unhappy for a reason is a problem, a client that’s unhappy though he or her can’t quite put a finger on it is worse. Chances are there wasn’t collaboration, communication, and checkpoints, there wasn’t a process agreed upon or specified with the granularity required. It’s content strategy gone awry right from the start. If that’s what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader.[/woodmart_text_block][woodmart_button shape=”semi-round” size=”small” align=”left” icon_type=”image” image=”1025″ woodmart_css_id=”63d3e31aaeb9b” title=”Read More” full_width=”no” button_inline=”no” button_smooth_scroll=”no” wd_button_collapsible_content=”yes” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2M2QzZTMxYWFlYjliIiwic2hvcnRjb2RlIjoid29vZG1hcnRfYnV0dG9uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” wd_hide_on_desktop=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no” img_size=”14×14″][/vc_column][/vc_row]